What we can help with
- Setup & cameras. Connecting your Ring account, choosing which cameras to share, and getting your first daily timeline.
- Alerts. Setting each alert to Notify, Monitor, or Ignore, and tuning what you hear about.
- Timeline & chat. Reading the day, asking questions, or finding a misplaced item.
- Account & billing. Changes to your account, or anything that isn't working as expected.
- Privacy & data. Questions about face blurring, what Remy keeps, or deleting your data — see our Privacy Policy for details.
Something urgent?
Remy is a calm daily check-in, not an emergency service. If someone needs help right now, call your local emergency number and a healthcare provider directly.